Training As A Service – Few Most Wanted Softskill Courses Of Our Company

Communication Skills - Writing, Business Writing, Email Writing, Proposal Writing, Oral / Speaking, Accent Neutralization, Listening Skills, Presentation Skills, Business Etiquette, Telephone Etiquette, Body language.

Interpersonal / Team work – Understanding People, Building relationships, Expressing self clearly, Asserting your needs, Active listening, Reflecting & Clarifying, Exchanging Feedback, Influencing Others, Resolving Conflict, Being a team player.

Goal Setting / Achievement Motivation - SMARTER Goal Setting, Motivation & Commitment.

Leadership / Results Orientation - Factors, Attributes, Principles, Culture, Climate & Levels of Leadership, Styles of Leadership that gets Results.

Critical Thinking & Problem Solving skills - Effective Reasoning, Systems Thinking, Judgement & Decision Making, Synthesizing, Problem solving tools & techniques.

Time / Stress Management - Planning, Scheduling, Prioritizing, Team Time management, Work- life balance, Identifying Stressors, Reactions & Effects, Positive Time / Stress Mgmt.

Inter-Cultural Skills - International Business Etiquette, Second (or More) Language abilities, Cultural Sensitivity, Respect for difference / diversity, Sense of Curiosity, Communicate across barriers, Adaptability, Flexibility, Initiative, Quick Rapport building and ability to Fit in.

Emotional Intelligence - Connecting & Engaging your emotions, Gender differences, Cognitive Traps, Key Skills for Emotional Intelligence.

Coaching / Mentoring / Counselling / Employee Engagement - Customized interventions for Counselling , Coaching & Mentoring Skills & Employee Engagement Techniques for Managers.

Conflict Management - Conflict Management Vs Resolution Models of Conflict Management, Understanding Conflict, Techniques.

Customer Services & Selling skills - Understanding Customer Needs, Service Sells, Customer Satisfaction, Problem Resolution, Guiding Customers, Handling Difficult customers, Art of Selling.